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February 12, 2024
David Gear, head of major loss, Scotland & Northern Ireland and Gary Wilson, technical director, complex liability
Commercial claims involving injuries or fatalities

As major loss adjusters, one of the most significant aspects of our career is producing a positive outcome for everyone involved in a claim. In many cases, this means that the impacted business was returned to its pre-loss state with their insurance …

February 12, 2024 by David Gear, head of major loss, Scotland & Northern Ireland and Gary Wilson, technical director, complex liability
Blog
February 05, 2024
Laura Delpiano, VP of operations, and Danielle Thomas, senior operations manager, temporary housing
Navigating the temporary housing market when catastrophe hits

Catastrophes like floods, fires, earthquakes, tornados and hurricanes can cause widespread property damage — suddenly forcing families out of their homes and in need of temporary housing. Many of those displaced are eligible for coverage of the…

February 05, 2024 by Laura Delpiano, VP of operations, and Danielle Thomas, senior operations manager, temporary housing
Blog
January 18, 2024
Jay Kramarczyk, MS, PE, CFI, VP, operations, EFI Global and Paul Gilbert, director, client services, EFI Global
Property loss considerations: Is insuring a casino a safe bet?

Within the U.S., 44 states offer some form of gambling — either in land-based buildings or “floating” large vessels and riverboats, a clever way to bypass local opposition to legalized gambling. Some “riverboats” are stationary buildings staged…

January 18, 2024 by Jay Kramarczyk, MS, PE, CFI, VP, operations, EFI Global and Paul Gilbert, director, client services, EFI Global
Blog
January 15, 2024
Ian Gibbs
national technical manager, Sedgwick
Delivering flood resilience: minimising the impact of flood claims

One billion people globally are at risk of experiencing a flood. In the UK alone, an estimated 5.2 million homes and businesses are at risk. And the probability of flooding is increasing with climate change. Increased winter rainfall — projecte…

January 15, 2024 by Ian Gibbs, national technical manager, Sedgwick
Blog
January 09, 2024
Nicole Bartunek, client services manager and Andy McCallum, VP, specialty operations
Weathering the winter storm season in the U.S.

Millions of people across the U.S. are at risk as winter storms led to power outages, freezing pipes, dangerous roads and more. As the 2024 winter weather season unfolds, what should insurers, property owners and vehicle owners keep in mind? In this …

January 09, 2024 by Nicole Bartunek, client services manager and Andy McCallum, VP, specialty operations
Blog
January 09, 2024
Ian McLennan
director, head of commercial repair solutions, UK
Use of vetted network contractors has material impact

As discussed in a previous blog, unvetted contractors may offer to complete a property repair or restoration job for less money, but enlisting tradespeople without the trusted oversight of a repair network brings additional risks — and possibly…

January 09, 2024 by Ian McLennan, director, head of commercial repair solutions, UK
Blog
November 13, 2023
Robert Rullan, senior fire investigator - EFI Global and Diane Spinner, district fire principal - EFI Global
As cannabis increases in popularity, so do risks at grow facilities

Cannabis grow facilities are commonly referred to as “laboratories” housing nurseries or hydroponic operations to grow cannabis plants. These facilities operate in virtually every state — from large urban areas to small rural communities &mdash…

November 13, 2023 by Robert Rullan, senior fire investigator - EFI Global and Diane Spinner, district fire principal - EFI Global
Blog
October 27, 2023
Chris Bakes, managing director, auto solutions and Telly Berry, director, vendor management
Imagine the possibilities at SEMA 2023: maintaining a carrier mindset and fueling a customer-focused approach

Across the auto industry, trends range from lengthy cycle times and high indemnity costs to inefficient repair processes. This can often mean having to make a dozen calls to solve each challenge. But what if carriers and third party administrators (T…

October 27, 2023 by Chris Bakes, managing director, auto solutions and Telly Berry, director, vendor management
Blog
October 25, 2023
Marc Schuling
special practice group leader, marine
Making waves in marine insurance claims

The marine insurance sector is a rather traditional business; we are not exactly known for being early adopters of innovation. Despite the tendency for slow adaptation to change, two factors are pushing the industry to begin thinking and operating di…

October 25, 2023 by Marc Schuling, special practice group leader, marine
Blog
October 19, 2023
Ben Price
head of operations, major and complex loss
Major and complex loss review 2023

In the first eight months of 2023, the U.S. was hit by 23 separate billion-dollar disasters — the largest number ever recorded. In July, the earth experienced its hottest month in 174 years. We witnessed devastating floods in Libya, earthquakes…

October 19, 2023 by Ben Price, head of operations, major and complex loss
Blog
October 17, 2023
Meredith Campbell, executive general adjuster, public entity & educational property, large program management, Sedgwick and Tracey Dodd, senior managing principal, large complex loss, EFI Global
What you don’t control may control you — expert perspectives on property damage claims resolution

Earlier this year, professionals from all pockets of the claims industry gathered at the Louisiana Claims Association’s 29th Annual Education Conference & Expo in Baton Rouge. Attendees heard from claims representatives, insurance adjusters, third pa…

October 17, 2023 by Meredith Campbell, executive general adjuster, public entity & educational property, large program management, Sedgwick and Tracey Dodd, senior managing principal, large complex loss, EFI Global
Blog
October 09, 2023
Jeremy Mele, president, EFI Global and Michael Hoffman, VP, fire science and specialty, EFI Global
Fire Prevention Week 2023: how employers can protect employees from fire risks

Every 23 seconds, a fire department in the United States responds to a fire. In 2021 alone, U.S. firefighters responded to an estimated 1,353,500 fires. It is true the number of fires and fire deaths have decreased in prevalence since the 1970’s, but…

October 09, 2023 by Jeremy Mele, president, EFI Global and Michael Hoffman, VP, fire science and specialty, EFI Global
Blog
September 28, 2023
Kenneth Christie
senior marine surveyor
Commercial hull and machinery claim assessments: anchoring the foundations of marine insurance

In the vast expanse of the maritime world — where unpredictable seas and unforeseen circumstances collide — marine insurance emerges as a vital safeguard for vessel owners and operators. At the heart of marine insurance lies the intricate…

September 28, 2023 by Kenneth Christie, senior marine surveyor
Blog
September 27, 2023
Emily Chang, catastrophe and hotel relations manager, and Danielle Thomas, senior operations manager, temporary housing
Caring for our temporary housing colleagues, so they can take care of customers

When you think about first responders, what image comes to mind? For many, it’s police, firefighters, paramedics or 911 operators. Those in the insurance industry may see loss adjusters assessing damage. Unless you work in our field, it’s unlikely yo…

September 27, 2023 by Emily Chang, catastrophe and hotel relations manager, and Danielle Thomas, senior operations manager, temporary housing
Blog
September 25, 2023
Aaron Lyons, home emergency network director and Steve Powell, EVP, loss adjustment property
Shifting the supply chain focus

Supply chain disruption stemming from the COVID-19 pandemic continues to have an effect on the movement and availability of goods worldwide. While there are signs of recovery — factories have reopened, transit rates are down — inventory l…

September 25, 2023 by Aaron Lyons, home emergency network director and Steve Powell, EVP, loss adjustment property
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